Healthcare IT & Transformation

I am often asked to come in to save an off-track project or implement software or process change an organization has been trying to get in place for years. Frustration is usually high and skepticism can be even higher. I am hired to “make it happen” which, honestly, I always do but perhaps not with […]

Project managers and their teams often put their hearts and souls into successful implementations. The project peaks from their perspective on go live day or a few critical days prior. Everyone works crazy hours… stress is high…. tolerance for human error is low. Its just the way it is. The larger the project the higher […]

Don’t just say your clinical system projects are clinically-driven. Make them clinically-driven! Anything less could fail. I’m not saying its easy. It can be challenging in any environment but the perception alone that a clinical system project is IT-driven can cause resistance, limited participation and even ultimate failure.
  
So what does it mean to be clinically-driven? […]

As a Canadian living in the U.S. as a permanent resident for many years now, I’m always frustrated at the primary characterization of the Canadian healthcare system as one where patients have to wait for care.
 
Please understand I’m not upholding the Canadian system as the be all and end all. I could write a variety […]