Healthcare IT & Transformation

Many skilled and experienced negotiators are still out-negotiated and leave important value on the table. What factors affect the outcome of a negotiation? Is it the negotiator’s experience, skill, preparation, knowledge, body language, reputation, or decision-making? While these are all clearly factors in a negotiation, the most significant factor in determining the outcome of a […]

What kind of people make good project managers? It seems to me the role of project manager is one of the most conflicted and it is no wonder it is hard to find a “good” project manager.
 
Should your project manager be a task master who controls tasks and has a detail-oriented orientation or should the […]

What does patient-centric care even mean? To the patient? To the facility? To the care team?
 
You might wonder why a healthcare system needs to be reminded to center its efforts on the patient. It seems clear from a patient perspective. In fact, healthcare seems to be the industry with the most compelling reasons to embrace […]

What is Lean?
 
The concept called “lean management” or “lean thinking” is most commonly associated with Japanese manufacturing, particularly the Toyota Production System (TPS). Much of the TPS way of thinking focuses on improving productivity, eliminating waste, improving the quality of their products, and lowering manufacturing costs. Now these techniques are available to hospitals in the […]

Coming up with a plan to deploy wireless technologies across the healthcare continuum can be challenging but there are methods. Read the first in a three part series on Wireless for Healthcare…

For whatever reason, IT still hides away from the pressures of customer service. As if technology and business expertise is all you need in today’s information technology roles! I am still amazed at how many IT departments haven’t made the jump to a customer service focus. Gone are the days when the DBA, network engineers and […]

Many healthcare organizations still don’t consider the “enterprise” when they choose new software. Many CIOs are completely dependent on the offerings of their vendors instead of making vendors comply with their standards and integrate with their enterprise layers. My favorite is an enterprise reporting tool that can only be used with the same vendor’s suite […]