IT is a service organization | Healthcare IT & Transformation http://www.ithealthcareblog.com/archives/4 Achieving patient-centricity with LEAN and enabling technologies Thu, 20 Nov 2008 21:05:51 +0000 http://wordpress.org/?v=2.0.5 IT is a service organization | Healthcare IT & Transformation http://www.ithealthcareblog.com/archives/4#comment-2 Wed, 16 May 2007 12:25:06 +0000 http://www.ithealthcareblog.com/archives/4#comment-2 Hi Susan, I've really enjoyed reading your posts. This one in particular caught my eye. I couldn't agree with your more! I have worked in IT my entire career and must say that I've often felt like the departments I have worked for really haven't cared for their customers or really bothered to measure performance which could and should have resulted in better service. I wrote a post (http://technhealth.blogspot.com/2006/08/too-much-tech-talk-by-tech-folk-in.html) last year that you might find of interest. Keep up the great work. Best wishes Sally technhealth.blogspot.com Hi Susan,

I’ve really enjoyed reading your posts.
This one in particular caught my eye. I couldn’t agree with your more!
I have worked in IT my entire career and must say that I’ve often felt like the departments I have worked for really haven’t cared for their customers or really bothered to measure performance which could and should have resulted in better service.
I wrote a post (http://technhealth.blogspot.com/2006/08/too-much-tech-talk-by-tech-folk-in.html) last year that you might find of interest.
Keep up the great work.

Best wishes

Sally

technhealth.blogspot.com

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